How long does shipping take?
Shipping is free on every US order. Orders are processed within 1–3 business days and most arrive within 7–14 business days after they ship. You'll get a tracking number by email as soon as your order ships. We can't ship to PO boxes. See our Shipping policy.
Which size should I pick for the Glow Harness?
Measure around the widest part of your dog's chest, just behind the front legs, and compare it with the size chart on the product page. The harness comes in S, M and L and fits small and medium dogs (chest up to 23 in / 58 cm). If your dog is between sizes, pick the larger one. Wrong size? We'll exchange it.
How do I charge the harness?
Use the included USB cable with any USB port or phone charger. Press the button to switch between steady light, slow flash and fast flash.
Will the harness stop my dog from pulling?
No. It's a light-up vest harness built so your dog is easy to see in the dark. It isn't a training or no-pull harness.
What if I'm not happy with it?
You're covered by our 30-Day Calm Walk Guarantee. Email us within 30 days of delivery and we'll help with a return or exchange. See our Refund policy.
My order arrived damaged or wrong. What now?
Email a photo to support@hushtrail.net within 14 days of delivery. We'll send a replacement or a full refund at no cost to you.
How do I contact you?
Email support@hushtrail.net. We reply within 1–2 business days.